Contact Us
Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to send feedback on how we rank sites for RTP and overall value? Here's how to reach Sweeps Sites.
How to Reach Us
The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days. If you're writing about a specific platform, it helps to include the operator's name and, where relevant, the state you were trying to play from, since availability and terms for sweepstakes casinos vary widely across the US.
What We Can Help With
- Corrections or updates to information about a listed operator, including welcome offers, eligible states, or redemption terms
- Questions about how we assess and rank sweepstakes casinos, including RTP-related criteria
- Feedback on your own experience with a site we've reviewed, positive or negative
- General questions about how the sweepstakes model works, including Gold Coins, Sweepstakes Coins, and no-purchase-necessary entry
- Reports of outdated or inaccurate details on any page across the site
What We Can't Do
We're an independent research and comparison resource, not the operator of any casino listed on this site. That means we can't process withdrawals, verify your identity on an operator's platform, resolve account disputes, or offer legal advice about whether a particular sweepstakes casino is permitted in your state. For account-specific issues — a stuck redemption, a verification hold, a locked account — you'll get a faster answer by contacting the operator's own customer support directly, usually through the help section of their site or app.
If your question is about whether sweepstakes casinos are allowed where you live, we'd point you to the operator's own terms and conditions and, where you have doubts, your state's gaming or consumer protection authority. Laws in this space change fairly often and vary state by state, so we avoid giving definitive legal opinions on individual cases.
Before You Write In About a Ranking
If you're asking why a particular site sits where it does on our list, it's worth knowing how we approach it first. Our rankings weigh things like the structure of welcome offers, the breadth of the game library, redemption thresholds, and general transparency around terms — commission from any operator never buys a higher position. For more on our overall approach to reviewing operators and encouraging sensible play, see our Responsible Gambling page, and for the legal boilerplate governing use of this site, check our Terms and Conditions.
You can also read more about who compiles this site and why on our About Us page.
Response Times
We're a small team, so while we aim to reply within a couple of business days, more detailed corrections or research requests can occasionally take a little longer. If your message is time-sensitive — for example, you believe a listed offer or eligible-state list is currently wrong — please flag that clearly in your subject line so we can prioritise it.